Wednesday, December 10, 2008

Labor Offices in Saudi Arabia

Expatriates working in Saudi Arabia have overwhelmingly responded to my earlier post on Expatriate Grievance Cell (click here to read the same). In fact, many did not even know about the existence of such a grievance cell in the kingdom. I have been getting frequent requests for more information on this subject that I decided to write a separate post on the same.

The Saudi Arabian government has set up labor offices all over the kingdom to help resolve disputes between expatriates and their employers. There are totally 37 offices spread all over Saudi Arabia.


Usually, the labor offices try to settle the disputes amicably between the expatriates and the employers. In case the disputes cannot be settled, the aggrieved expatriates then raise their cases to the next higher level. In fact, the Saudi government's Ministry of Labor has set up two Commissions for the same. They are the Preliminary Commission and the High Commission for settlement of labor disputes.


The above two commissions act as private labor courts and follow the Saudi labor law. Note that all transactions are carried out only in Arabic and I would strongly urge all expatriates to take the help of their respective embassies, who usually have dedicated Arabic-speaking lawyers to help their respective nationals.

Coming back.to the labor offices in the kingdom, there is an exclusive Workers' Care Department in the Ministry of Labor in Riyadh. The phone number is 01-210 4588.
I am also giving below the phone numbers of the various labor offices all over the kingdom for the benefit of expatriates working in Saudi Arabia.
Riyadh Region 01-4039857
Kharj Province 01-4548231
Dawadmi Province 01-6420920
Majmaa' Province 06-4321724
Wadi Addawasir Province 01-7840264
Zulfi Province 06-4220235
Shaqra Province 01-6221342
Makka Region 02-5420745
Jeddah Province 02-6311687
Taif Province 02-7461616
Qunfudah Province 07-7320761
Madinah Region 04-8654416
Yanbu Province 04-3222688
Al-Ula' Province 04-8840830
Qassim Region (Buraidah) 06-3250387
Onaizah Province 06-3640285
Al-Rass Province 04-3333502
Hail Province 06-5321139
Eastern Region (Dammam) 03-8261419
Ahsa' Province 03-5822801
Hafr albatin Province 03-7220220
Khobar Province 03-8641541
Abqaiq Province 03-5661324
Jubail Province 03-3620150
Khafji Province 03-7660380
Ras Tannurah Province 03-6670424
Aseer Region (Abha) 07-2242128
Bisha Province 07-6226718
Baha Region 07-7253240
Najran Region 07-5224995
Jazan Region 07-3213671
Jauf Region 04-6241766
Qurayyat Province 04-6421108
Tabuk Province 04-4221181
Alwajh Province 04-4421970
Northern Frontiers Region (Arar) 04-6627128
Turaif Province 04-6521029


The above list covers all the labor offices in the whole of Saudi Arabia. I really wish and pray that none of my fellow expatriates would ever require to use the above phone numbers.
Hope you found this post useful.

63 comments:

Anonymous said...

You have been giving a very useful information, Could you please inform me about the process of changing the porofession and getting the family visa....
I am an accountant besically, the visa I got initially is for plumber....
please reply
natahir1@yahoo.com

Expatguru said...

Anonymous,

Please go through each and every post in this blog and you will get the complete details you want. For older posts, click on the calendar on the right hand side and choose the topic below which I have written in that month.

Anonymous said...

is there any new rule Implemented that NOC required to enter any GCC. once you came by EXIT visa(such as exit from Saudi Arabia and enter any middle east)

Expatguru said...

Anonymous,

Each country in the GCC is independent of the other and there is NO such rule that you must have NOC from one country to enter another country for employment. NOC from one country pertains only to that particular country. However, I am aware that a few recruitment agents insist on bringing this NOC from one country to work in another GCC country, which is really not required. Such unscrupulous agents only try to make money from people's ignorance. This is NOT a requirement as far as immigration authorities are concerned.

Anonymous said...

thank you for your explanation. more over i am working in saudi and my contract is going to complete.i have no intention to renew my contract. is it possible to fight for my NOC with my employer legally.if possible please send the concerned section no.mentioned in saudi labour law.

Expatguru said...

Anonymous,

It is not mandatory for your employer to give you an NOC. You have no rights under the labor law to demand the same. However, if you are an Indian national, you do not need an NOC. If you are from other nationalities, please check with your country's embassy whether the rule has been implemented or not.

Anonymous said...

THANK YOU FOR YOUR IMMEDIATE RESPONSE ,RECENTLY I HEARD THAT FOR INDIAN ALSO NOC MANDATORY FOR EXIT.PLEASE CONFIRM WHETHER IT IS TRUE OR NOT

Expatguru said...

See this link

http://workinginsaudiarabia.blogspot.com/2008/11/noc-required-again-for-indians.html

Lady123 said...

I am on my Husband's sponsorship in Saudi Arabia. The visa page on my passport says 'Not permitted to work'. My husband works for Company A, and I work in Company B.
As per my Company B, the visa page says 'Not permitted to work' because I am on my Husband's sponsorship. He is asking me to get some Work Permit or Paper authorized to work from Wazarat-Al-Amal.

Any idea how can one obtain such a work permit from Wazarat Al Amal.
I would still like to be under my Husband’s sponsorship.

In short how can an expatriate’s spouse work who is in Saudi Arabia on her husband’s sponsorship.

Regards
Please reply on: naureen_zafar@hotmail.com

Expatguru said...

Naureen,


As long as you are in your husband's sponsorship, you are not permitted to legally work anywhere.

Anonymous said...

Hi,

could u pls clarfy whether our end of service benefits are secured by any government mechanism in saudi arabia ?

Mohamed

Expatguru said...

Mohamed,

That was a very good question! Please read my earlier article on this subject

http://workinginsaudiarabia.blogspot.com/2008/11/end-of-service-benefits.html

Unfortunately, there is no such mechanism where the Government guarantees the ESB. In other words, there is a law on ESB but no mechanism to secure it.If the law is broken by the sponsor, sadly it would be a long drawn battle in the courts before you can get your rightful due. I would compare it with the NOC rule - the law is there but is not implemented by Saudi Embassies uniformly through the world! Strange, isn't it, but this is the way the system works!

Anonymous said...

Hi
I must congradulate you on providing such detailed information and keeping it so simple. I am a doctor and planning on working in saudia (most prob in jubail). Could you pls guide me on what is the average living cost per month. Also can women move around and do shopping in the local market on their own or not? thanks

Anonymous said...

Hi,

If i start working in saudia, can my wife also work there. Will she have to secure a job form home country or can she get one while living in saudia?

thanks

Expatguru said...

Anonymous,

Thanks for your comments. Women 'can' go to the supermarket on their own but 'do not normally' do so. It is generally considered not so safe for a woman to go shopping without her husband and certainly not on Fridays.

The cost of living is something which I avoid commenting upon, because it depends on the individual's needs and capacities. A two-bedroom house in Jubail now costs around SR23,000 per annum, but again, this depends on the locality and nature of the building and the house owner. Basmati rice (good brands) is around SR85 per bag of 10 kg. Do read all my previous posts from the archives, so that you get a good idea before coming to the kingdom.

Expatguru said...

Anonymous,

The only professions open for women are doctors, nurses and teachers. Make sure that your wife's certificates are attested by the Saudi Embassy in your home country before coming here.

PARATROOPER said...

Dear Guru,

I am an Indian citizen who is leaving KSA on exit VISA after working here for over a year. I've got a job in Qatar but my new co. will be sending me frequently to KSA as they have some projects here. Is there any problem in my re-entering Saudi immidiately after my exit? Secondly, I have medicines (from India)for which I don't have prescription. Will this be a problem even while going out of KSA?

Expatguru said...

Paratrooper,

There should be no problem for you to reenter the kingdom, once you go on exit. Of course, you need a fresh visa for entering. While going out of the kingdom, there should be no problem for carrying the medicines. The problem is only when you bring them in.

Sadic said...

Thanks for your informative blog/posts.Please clarify my doubt

3 weeks before I came back to India after spending 6 months in Saudi on a business visa. I want to go back Saudi on business visa again. Is there any cooling period for applying my next business visa.

Thanks in advance
Mohamed

Expatguru said...

Mohammed,

There is no cooling period for business visas. If you have a valid visa, you can get back even within 1 hour.

Anonymous said...

Hi, Expatguru,

My husband has only last week travelled to the KSA (Alkhobar. He is a civil engineer and signed the contract document here in India before leaving for KSA.

However, on reaching there, he was informed that there would be another interview and after evaluation the salary will be decided and whether or not he can call his family!

What would be the cost of pursuing the matter with the Labor cell there? As he does not have much money with him. And how much time would it take ???

Pls advise

Expatguru said...

Anonymous,

This is so typical of the attitude of some Saudi employers. Your husband's iqama also would not have been ready. It is very clear that the sponsor wants to somehow cut his salary and benefits. Never ever agree to this. If forced, it is better to come back and search for a better job in a better place. Believe me, in the short run it may be a bit difficult, but you will never regret it in the long run. Going in for litigation is an extremely long process. Your husband will only end up being without a salary for the period of litigation.

Anonymous said...

Hi Expat guru,
my name is Ahmed and i was trying to get some help on how to come to KSA as a doctor and i was relieved to see your blog and iam pretty sure that you will be able help me and i should say that you are doing an exemplary job by doing this BOLG thanks in advance
iam an M.B.B.S doctor with 5 years experience and iam looking for a job in saudia ... my query is
1) can i write the MOH exam from INDIA
2) can i come to KSA on a 3 year visa which is other than my profession( not driver visa) and get that converted to my profession after reaching KSA ...
3) what is the procedure for the exam and what do you suggest about the 3 year visa will that be possible .
4) what are my chances of getting a job in saudia upon my arrival ...please advice me ... i shall be desp[erately waiting for your reply and thanxs for you time and patience and ofcourse your expertise ...

Expatguru said...

Ahmed,

Doctor, I hate to say this, but you should not be desparate to come to Saudi Arabia. Things are not that rosy here as you would imagine. Having said this, let me answer your queries:

1. You cannot write the MOH exam from India

2. Never ever make the mistake of coming on a profession other than yours. It is getting more and more difficult to change professions now, unlike earlier days.

3. You will have to be physically present here, so this does not apply in your case as you are still outside the kingdom.

4. For getting a job as a doctor, you must first pass the exam of MOH.

Doctor, you can make more money in India than here and also can enhance your skills better in India. Some of the hospitals here have the best medical facilities, but the same cannot be said of all doctors.

Aneel said...

I have 2 years contract with my employer.I dont want to continue my job.Can I go back to my country with the Notice period of 1 month.?

Expatguru said...

Aneel,

You certainly can do so. You may probably have to pay up your return air fare.

Anonymous said...

Dear Expat Guru,

ive been working here in saudi for about 17 months now, upon expiration of my contract, i decided that there is no need to renew my contract with my employer since i am dissatisfied with the increments of the new contract.

to cut the story short, my employer allowed me to exit the company under one condition. "my employer is letting me sign a formulated declaration orchestrated by some fellow expatriates of the company which states that, UPON MY GRACEFUL EXIT WITH THE COMPANY, THE COMPANY IS KEEPING THE RIGHT TO BAN ME MINIMUM OF TWO (2) YEARS FROM ENTERING THE KINGDOM OF SAUDI ARABIA."

the question goes like this,

1.) "are those declarations provided in the Labor Codes and Specifications of the Saudi Labor Law?"

2.) is that legal?

Sincerely and best regards,

Expatguru said...

Anonymous,

I can provide you a detailed answer for this important query for a nominal fee. This is to segregate spam from genuine requests and also to give you a personalized reply. If interested, please fill in your query through the link in the top right corner of this blog. Unfortunately, I do not entertain free consultancy requests any more.

graham norris said...

i have just been issued with a visa and it says "not permitted to work" is it illegal for me to do any type of work in the kingdom?

Expatguru said...

Graham,

Please fill in your query in the form using the link in the top right corner of this blog. Please specifically mention the type of visa you currently hold. I charge a nominal fee for my consultancy, which would give you a detailed personalized reply.

ZaghamKazmi said...

Salam .
I bought a visa for my brother , and paid almost 14000 riyals for visa , and when he reached here , i paid again the money for iqama and for some more necessaties , i ddnt knew the sponsor till today , the kafeel has no work to give to my brother , my brother searched for work and after 1 year he got the work , but when we go to traffic police office they told that there is haroob on ur brothers iqama , so u should contact to kafeel . as i dont know the kafeel i go back to wakeel , who is working in labour office in Medinah Munawara.
I told him about haroob , then he told me to give him the iqama and 8000 riyals so he can finish this problem and can renew the iqama . i gave him iqama and transfered him 8000 riyals in his rajhi bank account , now 2 years are passed , but till now he ddnt do anything , and my brother is sitting in home since 3 years , now what should i do , and if nothing can happen then how can i send my brother to pakistan , plz help.
You can contact me on
zaghamkazmi@hotmail.com

Expatguru said...

Zaghamkazmi,

Please fill in your query in the form through the link in the top right corner of this blog. I charge a nominal fee for my consultancy, which would give you a detailed personalized reply.

Anonymous said...

Dear Expatguru,

Although we know and understand that you collect small amounts for your advise, Please with your kind heart listen to our story for as of know we can no longer afford to pay for one.

We are six Filipino engineers than signed contract under a company "S" and later on we were transferred with its sister company "A" we signed another contract but still with the "S" company as the other party. We just don't know their purpose. As of now we've been working here for 6 months now on their remote project site 900kms away from Riyadh, up to this post we only received 3mos salary. We are planning to complain to the nearest Saudi labor Office but barely could speak Arabic. Right now we plan to resign but how could we get our salary delays? We also heard that this company was always favored by the labor office. What's the best thing to do? What are other things to pay considering that we are only six mos. and our contract is 1yr and 2 yrs for the others? Maybe how long would it take before we can take our salary delays if like for example We resigned today? Btw our financial account we've heard were transferred to company "A". We've exhausted every possible means dealing with the personnel at head office, but to no avail, they always answer tomorrow until this day.

We are hoping for your advice! Thank you very much!

Sincerely,

6 Pinoy
+639994747972

Expatguru said...

6 Pinoys,

Please get in touch with your embassy right away! They are the best people at the moment who could help you out of your current situation.

Anonymous said...

Request to labor office in saudi to please finish the simple cases quikly because delay will hurt more because some body just want to go their country but still the abor office is taking long time to finish.
Jaza kallah hair

Anonymous said...
This comment has been removed by a blog administrator.
Anonymous said...

i am an electrical engr. I have a visa stamped on my passport by an agency. Due to personal reasons, i am no longer interested to be deployed because of higher salary offered by another agency which is much higher. So i accept the offer. Its my first time to go to Saudi Arabia. My Problem now is that my former agency hold my passport and my documents. I already talk to them to cancel my visa and i am willing to reimburse whatever expenses incurred in the visa stamping. And they told me to wait until the employer respond to there email. can anyone help me regarding this matter because my new agency is now urging me to give them my passport for the processing of my immediate deployment. How many days for the cancellation of visa? and, is there any problem that will arise in my passport and entry in saudi just in case i will be deployed? please can any one give me an opinion regarding this matter. thanks

Expatguru said...

Anonymous,

Please fill in your query in the form using the link in the top right corner of this blog. I charge a nominal fee which would get you a detailed, personalized reply by email.

Dennis Palanca said...

Hi Expat Guru,

I am a Filipino Engineer, who went on vacation last May 5, 2012 for 30 days but was not able to return back to work due to some family problems. In other words, my exit-reentry visa have expired (June 9), even there's an allowance of 5 days since all flights the same as my booked plane ticket from my place going to Riyadh were fully booked at that time with my airline. So I decided to sent an email to my previous employer regarding the situation to request an extension of visa, which my employer at first promised to follow-up with my sponsor since my visa didn't came directly from the company but with our client (Araqa Palace). Unfortunately, after some follow-ups and last June 3, my manager informed me that the Project Supervisor have stopped my request for extension for visa for one reason or another which they didn't explain to me properly. He also added that I can reapply again when there's an interview with my agency in Manila next month. My question is it reasonable or justifiable that my previous employer will "categorically" tell me that my request for visa extension have been disapproved? Does it mean I am considered resigned or terminated already from my previous job? Now, I wanted to apply for a job with another company but most of the local agencies here are asking for an Exit visa or No Objection Certificate (NOC) from my previous employer since according to them it's the new policy with Saudi Labor Law. Unfortunately, I can only give them an "expired" exit reentry visa. Can you give me your opinion regarding this matter so I could work again in K.S.A.? Thanks vey much for your help.

Expatguru said...

Dennis,

Please fill in your query in the form using the link in the top right corner of this blog. I charge a nominal fee for my consultancy, which would get you a detailed, personalized reply by email.

Anonymous said...

good day! I would like to know if my contract states that I can terminate my contract and give a 1 month notice, is it possible that my employer will not permit me to go or ask any charges from me? I really cannot work here anymore, they are totally unfair, my hostel is very dirty and has many small cockroaches, everything is old and badly working. Also, I passed a letter for marriage marriage and it was approved, I wanted to have my marriage at Riyadh, suddenly 8 days before my scheduled date, my boss told me that my sponsor was not informed and he's in India, There's no way to contact him and everything is to be blamed on me. I lost my marriage date. And they are really treating nurses as if we are nothing to them. They are playing with our emotions. This is a very bad management. So is it a valid ground for me to resign? PLS HELP ME!! SHUKRAN.

Expatguru said...

Anonymous,

Please fill in your query in the form using the link in the top right corner of this blog. I charge a nominal fee for my consultancy, which would get you a detailed, personalized reply by email.

Anonymous said...

good day,
I've been 2 year's and 2 months here in Yanbu al bahr Madina.I work here in the Hospital with no iqama.only i have is the letter that the admin make that stated that may iqama still in the process.And my Contract end already last Jan.27,2013.And I want to exit but they did not allow me to go exit cause I dont have Iqama.In that way that is not my problem that is there problem but until now they did not process it..Can u please help me what should i do.So that i can go home in the Philippines?please help me ..God Bless

Expatguru said...

Anonymous,

Immediately contact your embassy and ask for an emergency certificate. There is an amnesty scheme currently ongoing and you can leave on exit only visa without the need for your sponsor's interference. This scheme is meant for the so-called "escapees" as Saudis would love to brand expats, but who cares, as long as you want to leave the country, make use of this opportunity.

Anonymous said...

i am going in final exit while clearing my dues the company is asking me to signed a statement saying that I will not come back to Saudi Arabia for 2 yrs is that legal? what will be the consequences is I just say no I don't want to sign

Expatguru said...

This is not only blatantly illegal, but plain pressure tactic. Don't fall for it. You have every right to refuse to sign a document which you are not happy with.

Joanne said...

I have a question,,my contract is two years,,,i end my contract but my employer requset me to renew but i decide not to renew..in that case is it realy true that my end service pay will be one third per year instead of 1/2 because i didnt follow them...is it with saudi labor law?

Expatguru said...

Joanne,

Please fill in your query in the form using the link in the top right corner of this blog. I charge a nominal fee for my consultancy, which would get you a detailed, personalized and confidential reply by email.

JOWIL DELOS REYES said...

Sir, I am currently working in Al-Khobar. I am working as a secretary/admin asst. my Iqama is Fabricator. Our company decided to change it to a position that I am occupying right now. This is due to the new rule that was implemented by the Kingdom - that must be corrected. My question is - would there no be some repercussion when my Iqama expires next year upon renewing again my Iqama since my position is Secretary? Please advice. Thank you very much in advance.

Expatguru said...

Reyes,

Please fill in your query in the form using the link in the top right corner of this blog. I charge a nominal fee for my consultancy, which would get you a detailed, personalized and confidential reply by email.

Anonymous said...

Can you please write an article on changing job in Saudi Arabia for following scenarios,1. From a first employer after 2 years to a new employer
2. From a second employer to a third employer after 2 years.
siddharajans@gmail.com

Dawood Aqlan said...

Dears : Thank you so much for your's information i need to Inquire about transfer my Iqama for another company there's any rules about that please help me

Dawood Aqlan said...

Sir : I need to transfer my Iqama for another company please there's any rules about that i fear to catch me the passport police

KAMALJITH .R said...

hi sir,
i am working in riyadh for the last 16 months and now i wish to terminate my contract due to some severe family problems. but my employer is not agreeing for that.i would like to know what shall i do nw.
expectinga reply
vipinjacob333@gmail.com

sameer said...

help me my husband was working in saudi arbia in jubail he was came india for daughters marriage but husband died from heartattack we informed kafeel about this he had left settelment money he is not responding us an tawuniya insurance also insured that also not claimed we are very poor facing lot of problem please help us with me 2 children have an iqama details like this have 2273179467 Name Abdur rehman saudager passport no : H2784024 an tawuniya insurance no 11945743 i try to claim insurance but insurance campany replied contact to kafeel we try to contact him he is not recieve our calls kafeel cotact no +966555817819 please help us
sameer037@rediffmail.com

Expatguru said...

Sameer

I can undetstand your trauma. Please contact the Indian embassy in Riyadh for help in getting your dues.

Md. Shahid said...

asllaam allaikum sir ,
now i am working in r b hilton jubail, and i am from orissa.. company taken interview for r b hilton company but sponser is saudi manpower supply company. r b hilton company cheating all 4 month indian worker. company not giving salary from 4 month and one worker gone for emergency leave bec her wife are so serious then comapany administration saying for pay 7000 saudi riyal or keep one granter.
is this a saudi lauber law..
plz save our life and family life

all worker are requesting you plz solve our problem

all worker are very tansioned.. wat they do
sir plz solve our problem

Expatguru said...

Md. Shahid,

Please contact your embassy for further help.

عبد المجيد said...

My son was studying in a private school and at the time admission school assured it is registered. Now end of year when we ask report card for admission in other school.
They are saying we can't because we are not registered.

School is still operating and I don't want to spoil career of children. Kindly suggest to whom I should contact about complaint against this school.

Expatguru said...

عبد المجيد

Please fill in your query in the form using the link in the top right corner of this blog. I charge a nominal fee for my consultancy, which would get you a detailed, personalized and confidential reply by email.

Anonymous said...

i am greatly appreciating you for creating this blog...it was so informative as you provide infos and advise to each of their problems...

sir, can you provide me a link to where i can file my complaint to MOL about my company...there are thousands of employees in my company and if no dares to do it ..i will do it....thank you

Expatguru said...

Anonymous,

Contact your embassy for help.

Anonymous said...

Hello,
Im archie, i am working here in jeddah and my wife woking in abha after she finish her contract in abha we decide to come with me and secure a job here in jeddah, the question is what should we do? Is she secure for a new visa from the employer? Thanks