As has been mentioned several times in the past, as long as everything works smooth in paradise, nothing will go wrong. But things DO go wrong and horror of horrors, no one knows where or whom to approach to when they do go wrong. Which was why this blog was started in the first place. One such issue is when you have a prepaid SAWA card, as most expats do, and the unthinkable happens - you lose it! Ask me, I have first hand experience!
My next destination was the STC customer service office. Their office works only between 9.30 am to 2 pm, Saturday through Wednesday - so much so for customer service! Okay, after undergoing the embarrassment of asking time off from my boss, I finally made it to STC's office on a weekday. After about 45 minutes of wait in the queue, I got my turn. I explained to the guy in the reception my problem and he kept nodding his head all the while. I thought that I was through, but it took me some time to realize that I got it all wrong. My problem was not my losing the card. My latest problem was that I knew only English and this guy knew only Arabic! Excellent communication in a telecom company!